Bought a brand-new iPhone 15 in Germany, but it was produced for the Indian market – how does warranty work?

Diskutiere, Bought a brand-new iPhone 15 in Germany, but it was produced for the Indian market – how does warranty work? in iPhone Allgemein forum; Hey everyone, I’ve run into a bit of an issue and could use some advice. Three days ago I...
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  • Bought a brand-new iPhone 15 in Germany, but...
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Hey everyone,

I’ve run into a bit of an issue and could use some advice.

Three days ago I bought a brand-new, sealed iPhone 15 as a gift for a family member from a German retailer called smartphoneonly. I didn’t look closely enough at the shop’s reviews, and apparently the iPhones they sell are sourced from India or other non-EU markets. The device is “differentiated taxed” and I can’t cancel the order anymore.

From what I’ve read so far, the hardware itself should be identical to the EU version, so that part doesn’t worry me. My main question is:

How does the warranty work in this situation?

If the phone breaks in Germany, can I take it to Apple here and get it serviced under the regular Apple warranty, or will they refuse it because it was originally intended for the Indian market?

Any experiences or information would be super helpful. Thanks!


 
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Shona

Lösungsvorschläge

Hey,

Diese Lösungen und Anleitungen können dich bei der Umsetzung unterstützen:
  • Bought a brand-new iPhone 15 in Germany, but...
  • #2
Hallo NicoKlnk

vielen Dank für deinen Beitrag / deine Frage in der Apple Support Community. Anbei gebe ich Dir eine Übersicht, welche von Apple nicht nur als Information sondern auch zum Garantie-Check bereitgestellt wird:

• Anspruch auf Service und Support prüfen (Garantie-Check) – Apple Support

• Einjährige begrenzte Apple Herstellergarantie

• Gewährleistungs- und Garantierechte

• Apple-Produkte und die deutschen Verbraucherschutzgesetze - Apple

• Informationen zur Garantie oder zum AppleCare-Plan suchen - Apple Support (DE)

Just a gentle reminder: We have a dedicated community for English discussions over at discussions.apple.com. Since your post is in English, we warmly invite you to join us there for further discussions. Thanks for your understanding!

Ich hoffe, das hilft dir bereits weiter

Beste Grüße!
 
Thema: Bought a brand-new iPhone 15 in Germany, but it was produced for the Indian market – how does warranty work?

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